Client Care on the agenda at Foxhills

August 14, 2015

The firm's regular summer event took place this year at Foxhills Country Club, a 19th Century Manor House set in 400 acres of beautiful Surrey countryside. The name of the house was taken from the 18th Century politician Charles James Fox who lived in the area in the 1780's.

The event was particularly important for WSM as we shared the day with Marks Bloom, the leading accountancy firm in Kingston upon Thames, with whom we hope to build a closer working relationship. After coffee and breakfast, the ice was broken over some garden games where extracting blocks from a giant  'Jenga'  tower seemed to attract the noisiest support.

The purpose of our summer day out is to ensure we all get to know each other so that working relationships and communications throughout the year are improved. Sometimes informal training sessions are incorporated and this year our coaching supremo, Chris Scoble, ran a very interactive session to get everyone thinking about what it meant to give really good client service.

By midday, the sun was shining and Foxhills provided a first class lunch on the elevated terrace overlooking the 18th green of one of their fabulous golf courses. The afternoon saw tennis training from the club coach, which seemed to involve a lot of kissing, tennis matches for the more competitive players, golf on the driving range or on the very attractive 9 hole par 3 course and swimming in the spa facility for those with a more aquatic bent.

Some, of course, chose to stay at the rooftop bar all afternoon where the sporting types reassembled for prizes and refreshments. Queen of the courts was Louisa, king of the greens Harry and winner of guess the bar tab was Helen. The other notable sporting achievement of the day was Andy who cycled to and from Foxhills as part of his training for the 100 mile Ride London charity cycle, which he and Ben both finished in admirable times on Sunday.

A great day out and thanks must go to Gina whose membership at Foxhills enabled us all to run amok with the club facilities throughout the day.